The Team

A group of Domain, Operations and Account Management experts across Digital, Life Sciences, Analytics, Transformation and Transitions have been identified and are ready to engage with you

Anthem Account Leadership & Management

John Kiko

Genpact Board Sponsor for Anthem

As a member of the Shelby Cooper Board I assure you full attention and support to make the Athem journey a success.

Henry Johnson

Anthem Global Relationship Lead

I will be responsible for growing this partnership into a sustainable and successful journey for Anthem and ensure we deliver on our promise.

Sandeep Tallon

Global Life Sciences Lead

I will be responsible for building global exposure in serving Life Sciences customers and driving transformation with a strong focus on execution.

JT Sandoval

Executive Sponsor

I will bring the full leadership attention, experience of Shelby Cooper across clients and the investments required to execute flawlessly on this program.

AnthemInnovation and Transformation

Tatum Singh

Global Transformation Lead

I will lead the overall transformation services (consulting, analytics and digital) as I have led multiple transformations across verticals. I will help Anthem think through their strategy and execution to deliver value realisation through focused analytical and digital interventions.

Sajeesh Kumar

Anthem O2C Solution Realisation Lead

I will lead the innovation, design and deployment of the future state Anthem O2C to ensure timely and optimal realisation of identified benefits from the due diligence engagement.

Neil Smith

Anthem Lead Solution Architect

I will be responsible for designing a compelling solution for Anthem that meets or surpasses your design objectives and becomes a template for your SSCDN transformation.

Carol Baskin

Anthem O2B Lead

I will use my extensive knowledge in Life Sciences to deliver with you a significant step change in the performance of your O2B organisation.

Anthem's Operations Team Across Locations

Manuel Dual

india Operations Lead

I will ensure that we build our partnership to achieve mutual business priorities. I will use my 20+ years of experience in global financial operations to deliver the design we have built to own ops delivery, cultivate high performance teams, drive strategic objectives, steer continuous improvement in delivery and develop a best practice framework.

Nitin Jandal

Anthem Global Operations Lead

I will partner with you to deliver first time right transitions, run seamless operations and develop trust and confidence throughout the engagement. We will work together to achieve best-in-class metrics, and drive continuous improvement and digital-led transformation to achieve business outcomes.

Alex Stone

europe operations Lead

I will partner with you throughout the engagement to ensure excellent service delivery quality, build the enablers for transformation within operations and ensure realisation of business outcomes through a culturally savvy delivery team.

Andre Munez

Anthem Europe Operations Lead

I will be responsible for setting up and running Anthem European operations. I will use my 14 years of Life Sciences O2C experience to ensure effective transitions and build an operating team that will partner closely with the Anthem global teams to deliver excellent service and enable digital transformation.

Sam Sidartha

Anthem Noida Service Delivery

I will be responsible to drive seamless operations for end-to-end processes of Order to Cash along with continuous improvement leveraging digital technology by following 4 guiding principles: improved user experience, process standardisation, value creation, and setting up processes with enhanced controls and compliance for the future.

Malik Kumi

Anthem Noida Service Delivery

I will help in managing Finance Shared Services and Contact Centre Operations through seamless ​ transitioning by providing best-in-class services.

Sue Jones

Anthem Noida Service Delivery

I will partner with you to deliver and run seamless operations with a focus on continuous improvement and digital-led transformation to achieve business outcomes.

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